Driver (Heavy Vehicle)

Company Description

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Job Description

We are seeking a professional and customer focus Driver to join our team in Novotel Dubai Al Barsha. As a Driver, you will be responsible for providing safe and efficient transportation services to our guests while maintaining the highest standards of customer service.

Safely operate company vehicles to transport guests, outside Catering and staffs to and from various destinations in Dubai and surrounding areas

Maintain a thorough knowledge of local roads, traffic patterns, and alternative routes to ensure timely arrivals

Assist guests with luggage handling and provide information about local attractions and hotel services

Ensure vehicles are clean, well-maintained, and fueled at all times

Conduct regular safety checks and report any vehicle issues promptly

Maintain accurate records of trips, mileage, and fuel consumption

Adhere to all traffic laws, safety regulations, and company policies

Provide excellent customer service, addressing guest inquiries and concerns professionally

Collaborate with other departments to ensure seamless guest experiences

Participate in regular training sessions to enhance driving skills and customer service abilities

Qualifications

Valid driving license with at least 3 years of experience preferably license number 6

Clean driving record with no major traffic violations

At least 2 years of professional driving experience, preferably in the hospitality industry

Excellent knowledge of Dubai's road network and traffic patterns

Strong command of English and Arabic for effective communication with guests and colleagues

High school diploma or equivalent; vocational college diploma preferred

Exceptional customer service skills with a professional and courteous demeanor

Ability to work flexible hours, including evenings, weekends, and holidays

Physical fitness to assist with luggage handling and passenger needs

Basic mechanical knowledge for routine vehicle maintenance checks

Excellent time management and organizational skills

Ability to remain calm and focused in high-pressure situations

Familiarity with GPS navigation systems and smartphone applications

Knowledge of basic first aid and emergency procedures (preferred)