Front-desk specialist with CRM experience

MIRA Construction L.L.C is seeking a detail-oriented Front-desk specialist with CRM experience to join our dynamic Gym team. In this role, you will be the first point of contact for our clients and visitors, managing all front desk activities while utilising your CRM skills to improve client interactions and data management.

Key Responsibilities

Greet and assist clients and visitors in a professional and friendly manner

Manage incoming phone calls, emails, and messages efficiently

Utilise CRM software to input and update clients' information, track interactions, and manage lead generation

Schedule appointments, meetings, and coordinate logistics as required

Keep the reception area organised and tidy to ensure a welcoming environment

Assist in administrative tasks, including filing, data entry, and preparing documents

Provide exceptional customer support to enhance client satisfaction and retention

Support marketing initiatives and collection of feedback through CRM tools

Requirements

Proven experience as a Receptionist or in a similar role

Familiarity with CRM software and Microsoft Office Suite

Strong communication and interpersonal skills

Excellent organisational skills with the ability to multitask

Fluent in English, with additional languages being a plus

Professional appearance and attitude

Working in a Gym previously will be an advantage

Benefits

Competitive salary and commission structure

Ongoing training and development

Modern and well-equipped work environment

Supportive and friendly team